Terms & Conditions

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. SeaNova operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at seanova@gmail.com.

Service Availability

We strive to ensure continuous availability of our services. However, unforeseen issues such as weather conditions or maintenance may occasionally limit availability. We will notify users of delays or reschedules whenever possible.

Booking Confirmation

All bookings are subject to confirmation via email or phone. Users must provide accurate contact information to ensure timely communication and confirmation.

Payment Terms

Payment must be completed prior to the start of your trip. SeaNova accepts UPI, bank transfers, and major debit/credit cards. Partial payments or deposits must be settled before boarding.

Cancellation by SeaNova

SeaNova reserves the right to cancel or reschedule bookings due to operational or safety reasons. Full refunds or alternative options will be provided in such cases.

Prohibited Conduct

Users are prohibited from engaging in unlawful, abusive, or disruptive behavior while on board. Alcohol consumption and music must be kept within reasonable limits unless otherwise agreed.

Property Damage

Any damage caused to the vessel, equipment, or crew property by negligence or intentional acts will be charged to the user. SeaNova reserves the right to withhold deposits or pursue compensation if necessary.

Age Restrictions

Passengers under the age of 16 must be accompanied by an adult. Bookings made by individuals under 18 without consent may be canceled or refused.

Image and Media Use

During trips, SeaNova may take photos or videos for promotional purposes. You may opt out by informing our crew before the trip starts.

Force Majeure

SeaNova shall not be held responsible for any failure or delay in service due to circumstances beyond our control, including but not limited to natural disasters, political unrest, or government restrictions.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services after updates constitutes your acceptance of the revised terms.